Privacy Policy

Privacy Policy

Introduction

At https://portable-potty-rentals.ecojohns.com, we, Portable Potty Rentals (referred to as ‘the Company’ or ‘we’), are dedicated to upholding the highest standards of privacy and data security for our users. This Privacy Policy details our practices regarding the collection, handling, and protection of personal information in alignment with various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Privacy Act (UCPA), Utah, USA
  • Connecticut Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This privacy policy is applicable to all aspects of our online presence, including but not limited to: our official website at https://portable-potty-rentals.ecojohns.com, mobile applications, services offered through these platforms, and any other digital products or services we provide. Please note that this Policy does not cover third-party websites, applications, or services accessible via links on our platform, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines the practices for personal data processing when:

  • You use any of our applications, services, or account features.
  • You visit our websites linked to this Privacy Policy.
  • We communicate with you via email, phone calls, texts (SMS), or other channels.

Personal Data Collection

We collect a variety of personal information from users, which can include:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Data required for processing transactions, such as cardholder name, payment amount, and billing address.
  • Financial Information: This may include bank account details or financial records associated with payments made through our services.
  • Purchase Information: Records of products or services rented through our platform, including rental duration and location.
  • Mobile Device Identifiers: Unique device identifiers that allow us to recognize your device and provide personalized features.
  • Location Data: Information about your physical location when you use our services, which helps us in delivery logistics.
  • Feedback: Comments, reviews, or ratings you share with us to improve our services.
  • Social Media Information: Details obtained from social media platforms when users choose to connect their accounts for seamless access.
  • Product Information: Preferences and interactions related to products displayed on our website or applications.

We gather this data through direct user input, automated tracking technologies (like cookies), and information received from third parties who assist us in providing services.

Cookies

Our website and applications use cookies to enhance your browsing experience and for analytical purposes:

  • Strictly Necessary Cookies: Crucial for navigating the website and using its features.
  • Preference Cookies: Personalize user preferences, such as language settings.
  • Analytics Cookies: Track website usage and user behavior to improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes related to providing our services. Once the purpose is fulfilled, we securely delete or anonymize the data to protect your privacy.

Security Measures

We have implemented robust security measures to safeguard your personal information:

  • Employing encryption protocols during data transmission and storage.
  • Engaging secure third-party processing partners who adhere to strict data protection standards.

Children’s Privacy

We do not intentionally collect or store personal data from individuals under the age of 18. If you are a parent or guardian and believe we have collected such information, please contact us, and we will take steps to delete it.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access, rectify, or erase your data.
  • Request restriction on the processing of your data.
  • Obtain a portable copy of your data for use with another service provider.
  • Object to or request limitations on the use of your data.
  • File appeals or complaints with our privacy team.
  • Withdraw consent at any time.

Please note that some rights may be subject to legal and operational constraints, and you can exercise these by reaching out to our privacy team.

Changes to Policy

We reserve the right to update this Privacy Policy as needed. Any significant changes will be posted on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any questions regarding this Privacy Policy, or to exercise your data rights, please contact us: